Carnival Cruise Line is working to implement changes to curb some bad guest behavior. If you've watched the news over the past few months or read cruise social media pages, you have likely seen reports of fights on Carnival ships, reports of marijuana & illegal drugs, and all sorts of behavioral issues displayed by a small number of guests. As a result of these issues (ultimately caused by a very small group), Carnival has released a video discussing changes being made to make sure guests are able to have a fun and save cruise environment. Hopefully these changes will take care of the guests that blatantly disregard the rules & are ruining the vacations of others.
1. Reviewing & Updating Security Procedures
Carnival has been reviewing & updating security procedures. While the specific procedures and changes are not mentioned, this could involve many different aspects of onboard security. Some of the changes implemented are likely confidential.
Carnival has been reviewing & updating security procedures. While the specific procedures and changes are not mentioned, this could involve many different aspects of onboard security. Some of the changes implemented are likely confidential.
2. Providing Additional Training To Crew
Carnival is providing additional training to the crew. While the specifics of the training being provided are not announced, crew members in the past have indicated they receive training for all sorts of scenario onboard that relates to guest behavior. My best guess is that Carnival's additional training will build on prior trainings the crew have received and hopefully take into account any new situations that Carnival crew are finding themselves having to deal with frequently.
Carnival is providing additional training to the crew. While the specifics of the training being provided are not announced, crew members in the past have indicated they receive training for all sorts of scenario onboard that relates to guest behavior. My best guess is that Carnival's additional training will build on prior trainings the crew have received and hopefully take into account any new situations that Carnival crew are finding themselves having to deal with frequently.
3. Enhancing Communication To Guests
Carnival is enhancing the communication sent to guests before the cruise. Some guests have reported a code of conduct & reminders email that is coming before the cruise.
Carnival is enhancing the communication sent to guests before the cruise. Some guests have reported a code of conduct & reminders email that is coming before the cruise.
4. More Security Personnel Added To Ships
Carnival has added more Security crew members to the ships. In the video Carnival did not mention how many additional security personnel are being added onboard or if these security guards are going to be guest facing or more behind the scenes. This type of information is considered confidential.
Carnival has added more Security crew members to the ships. In the video Carnival did not mention how many additional security personnel are being added onboard or if these security guards are going to be guest facing or more behind the scenes. This type of information is considered confidential.
5. Narcotics Dogs
There has been a problem with guests bringing illegal drugs onto the ships. Carnival has narcotics dogs that could come onboard during homeport or port of call. The narcotics dogs may also be in the cruise terminal. Illegal drugs, including marijuana, are prohibited onboard even when legal in some states as Carnival follows US federal law. Medical marijuana is prohibited.
There has been a problem with guests bringing illegal drugs onto the ships. Carnival has narcotics dogs that could come onboard during homeport or port of call. The narcotics dogs may also be in the cruise terminal. Illegal drugs, including marijuana, are prohibited onboard even when legal in some states as Carnival follows US federal law. Medical marijuana is prohibited.
6. Code of Conduct Acknowledgement During Check-In Process
Carnival is requiring guests to acknowledge the Code of Conduct during the online check-in process. The code of conduct is rooted in the guest ticket contract, which guests must agree to when booking a cruise. It is recommend that you check the code of conduct, guest ticket contract, and prohibited items list prior to cruising to make sure you are following all rules & requirements.
Carnival is requiring guests to acknowledge the Code of Conduct during the online check-in process. The code of conduct is rooted in the guest ticket contract, which guests must agree to when booking a cruise. It is recommend that you check the code of conduct, guest ticket contract, and prohibited items list prior to cruising to make sure you are following all rules & requirements.
7. Youth Curfew
The youth curfew was implemented a few months ago as a response to some behavioral problems being caused by kids under 18 in the very early morning hours. Click Here for more information about the youth curfew.
The youth curfew was implemented a few months ago as a response to some behavioral problems being caused by kids under 18 in the very early morning hours. Click Here for more information about the youth curfew.
8. Signage in Terminals
There's not much to say about this, but Carnival is adding additional signage in the cruise terminals. It is unclear how many additional signs or messages are being added.
There's not much to say about this, but Carnival is adding additional signage in the cruise terminals. It is unclear how many additional signs or messages are being added.
9. Videos From Shaq About Having Fun & Being Safe To Be Shown Onboard
Onboard the ship guests will see videos from Shaq about Being Safe & Having Fun. I expect these videos will likely be on one of Carnival's TV channels in the stateroom.
Onboard the ship guests will see videos from Shaq about Being Safe & Having Fun. I expect these videos will likely be on one of Carnival's TV channels in the stateroom.
What is happening to guests who break the rules?
Carnival's video notes that guests who break the rules could face fines, confinement to their stateroom, removal from the ship, and/or a banishment from Carnival. It is not clear what types of offenses could result in which type of punishment.
Carnival's video notes that guests who break the rules could face fines, confinement to their stateroom, removal from the ship, and/or a banishment from Carnival. It is not clear what types of offenses could result in which type of punishment.
If you want to watch the full video here is a link to John Heald's Facebook page: Click Here To View (you will leave RyG's Cruise Guide and go to Facebook). I don't think you will be required to sign in to Facebook, but that is not guaranteed.