RyG's Cruise Guide
Please Like Us On Facebook!
  • Home
  • Cruise Tips
  • Cruise Resources
    • Cruise Schedules
    • Carnival Drydock Schedule
    • Carnival Cruise Director Schedule
    • Carnival Dive In Movies Schedule
    • Galveston Cruises
    • General Cruise Blog
    • Cruise Ship Webcams
    • Just For Fun
  • Carnival Cruise Food
  • My Cruise Reviews
  • Blog
  • Contact

Carnival Cruise Bookings - Make Sure You Know Your 4 Digit Pin Number

12/29/2018

 
Carnival VistaCarnival Vista Departing Galveston
          When you are booking your cruise or if you make any modifications/adjustments to your cruise booking make sure you keep a record of everything related to your cruise vacation. This includes your booking number, guest confirmation email, invoice, and anything else that contains information about your booking. I recently learned that sometimes Carnival Cruise Line will require you to setup a PIN number for your cruise vacation that is required if you wish to speak with a phone representative about your cruise vacation.
            I recently learned about this 4 digit pin number procedure when I called Carnival to change a cruise booking date and was asked for my booking number as well as four digit PIN number by the representative. The representative was unable to speak with me at first because I did not know the PIN number, but after figuring it out I called back and was able to get help. 

Lessons I Learned From This:
1.  When you initially book your cruise you may or may not have to create a PIN number for the booking. However, if you do make sure you remember the number. If other people on your booking will need to conduct any business with Carnival you may want to share the booking's PIN number with them.If you do not wish for the others to have your PIN number, just don't share the information with them! 
2.  If you get a call from Carnival about possibly upgrading staterooms the phone representative will likely ask you to setup a PIN number for the booking then, if you do not already have one. 
3.  Carnival's website has no information regarding the PIN number procedure, but the phone customer service representatives are very into making sure a correct PIN number can be provided.  If you call Carnival's phone number and after selecting the option to speak with someone about an already booked cruise, you will hear the waiting system remind guests to have their booking number and PIN number ready. This means the PIN number process must be fairly common for it to be in the phone recording system.
4.  In theory, if a PIN number is created for a booking, only the person or people that can provide the correct PIN number should be able to make changes to the booking. However, I am not sure what happens if someone truly forgets their PIN number or if there are any cases where the PIN number system was circumvented accidentally. If you know of anything about either of these two possibilities please feel free to share because I am curious to know of any cases.
5.  I do not know for sure if this would be applicable to bookings with travel agents. 

                 There may be other parts of this system that I am unaware of, but I hope hearing my experience will make everyone a little more aware. I should also mention Carnival's customer service representatives were fantastic and did a great job assisting me. Although the first agent could not speak with me about the booking, she was extremely nice. The second agent quickly helped me once I provided the booking and PIN numbers and within minutes had my cruise dates changed! 

                Although I have been cruising for over a decade, I am always learning something new and finding out about different procedures. Keep records of all your booking documents and if you have a PIN number make sure you remember it!


Comments are closed.

    RyG's Cruise Guide
    Blog 

    Like Us On Facebook
    For new and featured blog posts and articles please like us on Facebook! 

    Click Here For Our Profile

    Cruise Review & Pics! 
    Now Fully Posted:
    Carnival Breeze 4 Day 2022
    Click Here To View

    Quick Links:

    Carnival Cruise Directors
    Carnival Dry-Docks
    Carnival Cruise Food
    Carnival Bar Menus
    Carnival Movie Schedule
    My Cruise Reviews
    Galveston Cruise Guide
    Archives:
    2023 ARCHIVE
    It's not yet 2023!
    2022 ARCHIVE
    November 2022​
    ​October 2022
    September 2022
    August 2022
    July 2022
    June 2022
    May 2022
    April 2022
    March 2022
    2021 ARCHIVE
    December 2021
    November 2021
    September 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    2020 ARCHIVE
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    March 2020
    February 2020
    January 2020
    2019 ARCHIVE
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    2018 ARCHIVE
    December 2018
    October 2018
    August 2018
    July 2018
    March 2018
    January 2018
    2017 ARCHIVE
    December 2017
    November 2017
    August 2017
    July 2017
    March 2017
    January 2017
    2016 ARCHIVE
    ​December 2016
    October 2016
    September 2016
    August 2016
    July 2016
    June 2016
    May 2016
    April 2016
    March 2016
    February 2016
    January 2016
    2015 ARCHIVE
    ​December 2015
    November 2015
    October 2015
    September 2015
    August 2015
    July 2015
    June 2015
    May 2015
    April 2015
    March 2015
    February 2015
    January 2015
Home        About Us        Contact Us        Privacy Policy & Disclaimer

www.embarkandaway.com     Thank you for visiting RyG's Cruise Guide!
RyG's Cruise Guide is not affiliated with any cruise line or travel organization. Any information is subject to change at any time given that the cruise industry is always changing. Due to the Covid pandemic, crew staffing shortages, and supply chain issues information could change without updates being made here. I always recommend checking with your cruise line for the latest information related to onboard amenities and Covid protocols. 

Connect With Us!